Criteria for Accessibility
Listing options | Rates | Comments |
1. Establishment no. x | Free listing | Commission is charged |
2. Hotel name and details | Small annual fee | Direct contact by guests |
We will need a few photographs for verification of your facility. Photographs taken with any digital camera or cell phone will be accepted.
Please contact us at info@disabledtravel.co.za for more details.
Mobility requirements for restaurants and tourist attractions
- The parking area and pathway to the entrance should be a smooth, hard surface and it is preferable to provide a designated, level parking bay. A surface of gravel or rough cobblestones is not suitable.
- The entrance should be level or provide a gradual ramp. People in wheelchairs do not like to be lifted or carried up stairs and motorized chairs are too heavy to be lifted.
- A designated toilet with grab rails should be provided as per the requirements of the National Building regulations when public toilets are available. Restaurants inside a shopping centre should have access to the public toilets. Some leeway will be extended if the toilet facilities are similar to the requirements.
- Unobstructed passageway to the interior of the restaurant or the majority of a tourist attraction.
Measurements for a public toilet:
- Size of the room: 1800 x 1700 mm (minimum)
- Door with suitable locking mechanism opens to the outside
- Open space next to the WC seat for wheelchair: 800 mm
- Distance between centre line of WC and the wall: 480 mm
- Height of WC seat: 470 -480 mm. Extended flush lever.
- Distance from wall behind the WC to the front of the pan: 690 mm
- Height of wall and cistern grab rail: 800 mm
- Distance between WC and basin with a lever tap: 280 mm
Please see the picture for details.
- Gradient for a ramp:
Preferred gradient is 1: 15. Minimum gradient is 1: 12.
Mobility requirements for Accommodation
- The parking area and pathway to the entrance should be a smooth, hard surface and the parking area should be level. A surface of gravel or rough cobblestones is not suitable.
- The entrance to the establishment and the room should be level or provide a gradual ramp. No stairs are permitted. A removable ramp could be used for 1-2 stairs.
- The bedroom and bathroom should provide:
- 1500 mm diameter circular space for maneuvering of a wheelchair.
- A roll-in shower or a standard bath should be present.
- It is preferable for the basin to include clear leg space of approximately 700 mm underneath the basin.
- A clear space of approximately 800 mm should be present at the toilet for approach and transfer.
- The lounge and dining room should be easily accessible.

Please note that the above requirements are only intended to be a guide for listing on the database of Proudly Accessible (www.disabledtravel.co.za) and should not be seen as a complete list of accessibility criteria. The correct list of mobility criteria for grading by the Tourism Grading Council is available on request.
