Criteria for Accessibility

Is your business accessible to a person with a disability or special needs? Please consider this opportunity to increase your clientele by adding your accessible business to Proudly Accessible ( Restaurants and tourist attractions are listed free of charge. Accommodation establishments have an option of a numbered listing for free or a full listing at a very small fee.

Listing options Rates Comments
1. Establishment no. x Free listing Commission is charged
2. Hotel name and details Small annual fee Direct contact by guests

We will need a few photographs for verification of your facility. Photographs taken with any digital camera or cell phone will be accepted.

Please contact us at [email protected] for more details.

Mobility requirements for restaurants and tourist attractions

  • The parking area and pathway to the entrance should be a smooth, hard surface and it is preferable to provide a designated, level parking bay. A surface of gravel or rough cobblestones is not suitable.
  • The entrance should be level or provide a gradual ramp. People in wheelchairs do not like to be lifted or carried up stairs and motorized chairs are too heavy to be lifted.
  • A designated toilet with grab rails should be provided as per the requirements of the National Building regulations when public toilets are available. Restaurants inside a shopping centre should have access to the public toilets. Some leeway will be extended if the toilet facilities are similar to the requirements.
  • Unobstructed passageway to the interior of the restaurant or the majority of a tourist attraction.

Measurements for a public toilet:

  • Size of the room: 1800 x 1700 mm (minimum)
  • Door with suitable locking mechanism opens to the outside
  • Open space next to the WC seat for wheelchair: 800 mm
  • Distance between centre line of WC and the wall: 480 mm
  • Height of WC seat: 470 -480 mm. Extended flush lever.
  • Distance from wall behind the WC to the front of the pan: 690 mm
  • Height of wall and cistern grab rail: 800 mm
  • Distance between WC and basin with a lever tap: 280 mm

Please see the picture for details.

  • Gradient for a ramp:
    Preferred gradient is 1: 15. Minimum gradient is 1: 12.

Mobility requirements for Accommodation

  • The parking area and pathway to the entrance should be a smooth, hard surface and the parking area should be level. A surface of gravel or rough cobblestones is not suitable.
  • The entrance to the establishment and the room should be level or provide a gradual ramp. No stairs are permitted. A removable ramp could be used for 1-2 stairs.
  • The bedroom and bathroom should provide:
    • 1500 mm diameter circular space for maneuvering of a wheelchair.
    • A roll-in shower or a standard bath should be present.
    • It is preferable for the basin to include clear leg space of approximately 700 mm underneath the basin.
    • A clear space of approximately 800 mm should be present at the toilet for approach and transfer.
    • The lounge and dining room should be easily accessible.

Please note that the above requirements are only intended to be a guide for listing on the database of Proudly Accessible ( and should not be seen as a complete list of accessibility criteria. The correct list of mobility criteria for grading by the Tourism Grading Council is available on request.

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